Every order is thoroughly assessed and packaged with extreme care and attention. We do our best to ensure that our items are packaged well to make sure you receive your order in the best condition. Your satisfaction is our highest priority.
We encourage all customers to take accurate measurements and carefully review their basket before purchasing.
If there are any major problems with your item, please contact info@firstname.lastname@example.org within 3 days of receiving your order and we will work to solve it as soon as possible.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.